POST Ticket/Create/{dataSource}/{partnerName}/{userAndSessionId}/{testOrProdMode}
Request Information
URI Parameters
| Name | Description | Type | Additional information |
|---|---|---|---|
| dataSource | DataSourceEnum |
Required |
|
| partnerName | string |
Required |
|
| userAndSessionId | string |
Required |
|
| testOrProdMode | TestOrProdMode |
Required |
Body Parameters
HeimTicket| Name | Description | Type | Additional information |
|---|---|---|---|
| ticketSyncRule | TicketSyncRule |
None. |
|
| statusObject | StatusObject |
None. |
|
| jiraTicketPost | JiraTicketPost |
None. |
|
| jiraTicketCreated | JiraTicketCreated |
None. |
|
| mieTicket | MieTicket |
None. |
|
| dataSource | DataSourceEnum |
None. |
|
| ticketIdHeimApi | string |
None. |
|
| ticketIdJira | string |
None. |
|
| ticketIdParrentHeimApi |
Empty if this ticket is not a part of an bigger ticket |
string |
None. |
| departmentMie | DepartmentMie |
None. |
|
| entityTypeMie | EntityTypeMie |
None. |
|
| ticketStatusMie | TicketStatusMie |
None. |
|
| ticketTypeMie | TicketTypeMie |
None. |
|
| priorityMie | PriorityMie |
None. |
|
| unitDepartment | string |
None. |
|
| assignee_external_id | string |
None. |
|
| due_date | date |
None. |
Request Formats
application/json
Sample:
Sample not available.
text/json
Sample:
Sample not available.
application/xml
Sample:
Sample not available.
text/xml
Sample:
Sample not available.
application/x-www-form-urlencoded
Sample:
Sample not available.
Response Information
Resource Description
HeimTicket| Name | Description | Type | Additional information |
|---|---|---|---|
| ticketSyncRule | TicketSyncRule |
None. |
|
| statusObject | StatusObject |
None. |
|
| jiraTicketPost | JiraTicketPost |
None. |
|
| jiraTicketCreated | JiraTicketCreated |
None. |
|
| mieTicket | MieTicket |
None. |
|
| dataSource | DataSourceEnum |
None. |
|
| ticketIdHeimApi | string |
None. |
|
| ticketIdJira | string |
None. |
|
| ticketIdParrentHeimApi |
Empty if this ticket is not a part of an bigger ticket |
string |
None. |
| departmentMie | DepartmentMie |
None. |
|
| entityTypeMie | EntityTypeMie |
None. |
|
| ticketStatusMie | TicketStatusMie |
None. |
|
| ticketTypeMie | TicketTypeMie |
None. |
|
| priorityMie | PriorityMie |
None. |
|
| unitDepartment | string |
None. |
|
| assignee_external_id | string |
None. |
|
| due_date | date |
None. |
Response Formats
application/json
Sample:
Sample not available.
text/json
Sample:
Sample not available.
application/xml
Sample:
Sample not available.
text/xml
Sample:
Sample not available.